Frequently Asked Questions - Using And Troubleshooting Tricerat Software. How to Add a License to Simplify Suite. In this brief video, you will learn how to add a component license to Simplify Suite. How to Assign Printers in Simplify Printing. This brief video will show you, step by step, how to assign printers in Simplify Printing. Why can't I see all of my printers in my remote session? I only see one.)Microsoft has a known process on all OS's that are NT 6 and above, where this icon disparity occurs. Therefore, no matter how many printers you select on your local Screw. ![]() Drivers client, or how many printers are assigned to you in Simplify Printing, you will only see one icon in "Devices and Printers" for our software in your remote session. Once you click on your Screw. Drivers printer icon, all of your Screw. Drivers printers that you have selected will be visible. How is Screw. Drivers Server v. These steps are recommended when Screw. Drivers Server cannot be removed with Add or Remove Programs. Do not remove Screw. Drivers while in production. Only remove Screw. ![]() Classic FTP: Executing a FTP script. DOS Batch - Advanced Menu: Toggle menu options, persist settings for the next run. DOS Batch - Advanced Template. How to Install & Configure Canon ScanGear Tool. Setting it up to enable the Canon copiers to be able to scan directly from the copy machine to the computer. Drivers after the users Log Off the server. A restart is generally recommended after completing these steps. Windows XP, 2. 00. R2, 2. 01. 2, 2. 01. ![]() LaunchAgent. All the above will only work when run as the user you wish to mount the drives & printers as, for this I created a LaunchAgent. As this will allow the. ยท Experts Exchange > Questions > List shared printers from a remote server via VBScript without using WMI. R2. Delete the following files and directories, and rename any files that cannot be deleted: Program Files\tri. Ceratsystem. 32\spool\drivers\w. ICA6. dllsystem. 32\sd. RDP5. dllsystem. 32\sd. TCP. dllsystem. 32\sd. Remove the following regsitry entries. HKLM\SOFTWARE\tricerat. HKLM\SYSTEM\Current. Control. Set\Control\Print\Monitors\SD4. PICA6. HKLM\SYSTEM\Current. Control. Set\Control\Print\Monitors\SD4. PRDP5. HKLM\SYSTEM\Current. Control. Set\Control\Print\Monitors\SD4. PTCPHKLM\SYSTEM\Current. Control. Set\Control\Terminal Server\Add. Ins\sd. 4monitor. HKLM\SYSTEM\Control. Set. 00. 1\Control\Terminal Server\Add. Ins\sd. 4monitor. HKLM\SYSTEM\Control. Set. 00. 3\Control\Terminal Server\Add. Ins\sd. 4monitor. HKLM\SOFTWARE\Microsoft\Windows\Current. Version\Uninstall\Screw. Drivers Server v. Windows Vista/2. 00. R2, 2. 01. 2, 2. 01. R2 (additional steps)In services. Simplify Notification Service. In cmd. exe execute sd delete Simp. Ntfy. Delete C: \Windows\System. Simp. Ntfy. exe. Complete the steps above for Windows XP/2. R2/2. 01. 2/2. 01. R2. When I upgrade the Simplify Suite, do I need to uninstall the old software first? The recommended upgrade steps for Simplify Suite are: Backup the Simplify database. Uninstall Simplify Suite. Restart Server. Install new Simplify Suite. In the event you cannot restart the server follow these steps: Uninstall Simplify Suite. For 3. 2- bit, in C: \Windows\System. Spool\Drivers\w. 32x. For 6. 4- bit, in C: \Windows\System. Spool\Drivers\x. 64\3 delete sd. If these files cannot be deleted then rename them (for example rename sd. Install Simplify Suite. These steps are instrumental for Simplify Printing. Without following the correct directions, the Screw. Drivers driver may not patch. Printers will not create if the driver does not upgrade. Always test after upgrading Simplify Suite. Accounts from trusted domain(s) did not receive Simplify Suite assignments. This problem is related to authentication. With Windows Authentication, the users' permissions are used to gain access to the Simplify database. This works for the primary domain because when the Simplify database is generated, NT Authority\Authenticated Users are granted 'Connect' and 'Read' access to the Simplify database. NT Authority\Authenticated Users does not work for trusted domains, unless the trusted domain resides in the same forest as the primary domain. This can be resolved by switching to SQL Authentication or granted Domain Users from the trusted domain access to the Simplify database. Simplify db transaction log growing to large size, database mirror problems. This would be expected. A large transaction log would cause database mirror problems. Regular backups and truncation should be performed to the Simplify database transaction log to maintain a small size. Microsoft KB Article - How to stop the transaction log of a SQL Server database from growing unexpectedly - http: //support. The database backup should be performed daily, possibly more often depending on the rate that the transaction log grows. Simplify database transaction log has maxed out available space on SQL Server. The Simplify database transaction log is not controlled by the Simplify Suite, rather by the SQL Server. However, these problems can be resolved by follow these steps: SQL 2. Open the Microsoft SQL Server Management Studio application. Right- click the Simplify database and select Properties. Open the Options page. In the middle you will see Recovery Model, change it to Simple and click OK. Try Shrinking the database from the Microsoft SQL Server Management Studio. Right- click the Simplify database, select Tasks, select Shrink. Execute the Shrink function. Does Simplify Printing support Windows Print Clusters? Yes, Simplify Printing works with Windows Print Clusters, but there are additional configuration steps. Install the Screw. Drivers v. 4 Print Server Agent on each node of the print cluster. On one node go to Start > Programs > Tricerat > Screw. Drivers v. 4 Print Server Agent and open the Screw. Drivers Console. Select Tools > Cluster Configuration. Note that this step will restart the clustered Print Spool service. If the nodes are part of a pre- existing Windows print cluster, all the necessary cluster information should be automatically filled in, and the setup is complete. If a Windows print cluster is not currently setup, a new cluster will be setup.. In the Cluster Name tab, the physical Cluster Name should already appear; below it, enter a network name for the Screw. Drivers cluster. In the Network Settings tab, select a network connection for the cluster, and enter an unused static IP and subnet mask for the print cluster. In the Cluster Resources tab, select a shared disk to be used for the cluster's spool directory; you can optionally enter a name for the cluster that will appear under when viewed through Microsoft's cluster administration tool. When connecting to the cluster in the Simplify Console, be sure to use the Screw. Drivers Print Cluster name and not the physical cluster or node name(s). Why won't Screw. Drivers work with the Remote Desktop web interface? You must modify the web interface to allow Screw. Drivers to work with Remote Desktop via the web interface. Without these modifications Screw. Drivers is unable to create a virtual channel within the Remote Desktop Protocol. Please follow the appropriate directions: Windows Server 2. Edit the web portal's html file, typically default. C: \inetpub\wwwroot\tsweb\default. Check Internet Information Service (IIS) if you do not know where the Remote Desktop html file resides. In the html file find "Device redirection options". It should read as: 'Device redirection options. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Drives = FALSE. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Printers = TRUE. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Ports = FALSE. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Smart. Cards = FALSE. TRUE or FALSE values may differ in your environment. Add the following line of code at the end of the "Device redirection options" section: Ms. Rdp. Client. Advanced. Settings. Plugin. Dlls = "sdrdp. 5. After you finish, the "Device redirection options" should read as: 'Device redirection options. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Drives = FALSE. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Printers = TRUE. Ms. Ports = FALSE. Ms. Rdp. Client. Advanced. Settings. 2. Redirect. Smart. Cards = FALSE. Ms. Rdp. Client. Advanced. Settings. Plugin. Dlls = "sdrdp. 5. Save this file and restart the Internet Information Services service. What is the recommended procedure to upgrade Screw. Drivers? Screw. Drivers is a print driver utility, and must be removed when clients are not connected to the Server. You do not need to use Install Mode because Screw. Drivers is an MSI, and does not cache data during install or uninstalls. Follow these directions to ensure Screw. Drivers is upgraded properly: Connect to the Server at the console. If you are remote use mstsc. Verify all remote sessions are closed. Connections can be managed in the Users tab of tsadmin. Verify there are no Screw. Drivers printers on the server. In Devices and Printers (Printers and Faxes) audit the printer 'Model', and delete any printer using Screw. Connected printers not showing in 'Devices and Printers'I found this depends on how you setup the printer. If it's in the list when you want to add a printer and select it, it will show up. If you tell it, it's not in the list and set it up manually using \\server\printshare then it may or may not show up. When you choose to print in an app, it's listed. It's also listed under Device Manager as a print queue. However, to get it to show up, change the view to some other view. My view was details. I changed it to large icons and the printers showed up. I could then change it back to detail and they would still be listed. Restarting the print spooler, disabling/re- enabling. Bluetooth Support, restarting Devices and Printers, right- clicking and clicking refresh, pressing F5 for a refresh, logging out and logging back in, restarting the computer ALL have no effect but changing the view, does. Ridiculous? The only one that is NOT listed is one setup as a TCP/IP printer and that is because SNMP was turned off, is my guess. You can still print to it from any app but you cannot select it as the default from Devices and Printers because it doesn't list. I'm going. to turn SNMP back on, on the printer, to see if it will then show up and if so, see what happens when I remove it. The reason SNMP is turned off is because on TCP/IP enabled printers in Windows 8, the printer will show offline unless you delete and recreate. At some point it loses communication and thinks it went offline. Turn off SNMP and that problem is resolved. For \\server\printershare I have found if you remove spaces from the share name, that will resolve those printers from showing offline sometime later. You have to create the share manually because Microsoft will offer the description name with spaces. What it looks like is one development group at Microsoft isn't talking to another one. Microsoft, here's a clue. Go back to your old philosophy of: Microsoft, making it simple. Ease of use. Hope that helps some of you.
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